FAQs
Where are we located?
We are located at Upper Castle Street, as you leave the bus and train station head across the road, at the end of Edward Street turn left and you will see our sign - Castle Hostel
Do you have Car parking?
We have on street parking available.
Is breakfast included in the price?
A light breakfast of tea/coffee, cereals, and toast is provided for free.
Do we have a hostel curfew?
No, the hostel is open 24 hours a day, 365 days a year.
What is check out time?
Check out is at 10.30 am.
Is bed linen provided?
Yes, all beds have clean sheets, comfortable duvets, pillows and free towels.
What types of rooms are available in the hostel?
We have a wide mix of rooms available in both standard and en-suite room types including single, double, 4, 5 and 8 bed dorms - Great for families, individual backpackers and groups.
What is our cancellation policy?
For individual booking, we have a 24 hour cancellation policy in the hostel.
What documents do I need to stay in the hostel?
We ask all guests to provide valid photo identification, preferably passport / drivers licence. This is standard practice in most hostels. If necessary we may also ask groups or individuals to pay a damage/security cash deposit on arrival. This will be refunded in full on check-out if no major inconvenience is experienced. Again this is standard practice in most hostels and enhances the security and comfort for all guests.
Can I book tours through the hostel.
Yes, we can book a variety of tours for our guests.
We are happy to help with any questions you may have and will offer you advice on what to do and where to go. We’ll steer you in the right direction.
Do we offer luggage storage facilities?
Yes, we have a luggage room, if you are checking out and want to spend the day in Tralee, you can leave all your luggage here.
Do I need to make a reservation in advance?
We would strongly advise you to make a booking in advance to guarantee your accommodation in Tralee, especially during summer months. Only a percentage of our beds are available online so feel free to phone us to check. A credit card is required to hold your bed and guarantee your reservation but is not charged until you arrive. You can pay cash or credit card upon arrival.
Do we have internet connection in the hostel?
Yes, we have FREE wi-fi available for any guest. There is an internet cafe next door.
Will I like Tralee?
Definitely!!!
We are located at Upper Castle Street, as you leave the bus and train station head across the road, at the end of Edward Street turn left and you will see our sign - Castle Hostel
Do you have Car parking?
We have on street parking available.
Is breakfast included in the price?
A light breakfast of tea/coffee, cereals, and toast is provided for free.
Do we have a hostel curfew?
No, the hostel is open 24 hours a day, 365 days a year.
What is check out time?
Check out is at 10.30 am.
Is bed linen provided?
Yes, all beds have clean sheets, comfortable duvets, pillows and free towels.
What types of rooms are available in the hostel?
We have a wide mix of rooms available in both standard and en-suite room types including single, double, 4, 5 and 8 bed dorms - Great for families, individual backpackers and groups.
What is our cancellation policy?
For individual booking, we have a 24 hour cancellation policy in the hostel.
What documents do I need to stay in the hostel?
We ask all guests to provide valid photo identification, preferably passport / drivers licence. This is standard practice in most hostels. If necessary we may also ask groups or individuals to pay a damage/security cash deposit on arrival. This will be refunded in full on check-out if no major inconvenience is experienced. Again this is standard practice in most hostels and enhances the security and comfort for all guests.
Can I book tours through the hostel.
Yes, we can book a variety of tours for our guests.
We are happy to help with any questions you may have and will offer you advice on what to do and where to go. We’ll steer you in the right direction.
Do we offer luggage storage facilities?
Yes, we have a luggage room, if you are checking out and want to spend the day in Tralee, you can leave all your luggage here.
Do I need to make a reservation in advance?
We would strongly advise you to make a booking in advance to guarantee your accommodation in Tralee, especially during summer months. Only a percentage of our beds are available online so feel free to phone us to check. A credit card is required to hold your bed and guarantee your reservation but is not charged until you arrive. You can pay cash or credit card upon arrival.
Do we have internet connection in the hostel?
Yes, we have FREE wi-fi available for any guest. There is an internet cafe next door.
Will I like Tralee?
Definitely!!!
